mapping
Mapping Out Where Your Best Customers Want To Go
In this episode of the Duct Tape Marketing Podcast , I'm doing part one of a three-part series talking about my new book launching Sept. 21, 2021 — The Ultimate…
Empathy Mapping: The First Step in Design Thinking
Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.






